Comprehensive operational training, adopting a three-dimensional training mode of "theoretical lectures+practical scenarios+one-on-one guidance"; A detailed follow-up plan, timely understanding and handling of equipment issues, and establishing a service concept of "safe purchase, safe use".
The 24-hour service hotline is on standby at any time, and a team of professional engineers is online. When the equipment suddenly malfunctions, we promise to communicate online, respond within 4 hours, and provide remote assistance in troubleshooting and handling the problem; Offline maintenance, professional maintenance personnel are on standby at any time and can handle it quickly.
For equipment that needs to be returned to the factory for repair, professional personnel will be arranged to conduct inspections. Once problems are confirmed, original parts will be replaced to ensure the quality of the repair at the source; Before sending out after-sales equipment, it will undergo a second strict quality inspection to ensure that all functions of the equipment are functioning properly and delivered in the best condition.
After the repair, the equipment is delivered and a dedicated person is arranged to track the usage of the equipment, ensuring that the equipment operates normally for customers and eliminating their worries about the repair machine
Unit 1, Building 7, Yinfeng New Energy Industrial Park, Tangye Street, Licheng District, Jinan City, Shandong Province
4006980928
0531-88950928